Cancellation Policy
Cancellation Policy for Farzi Darzi:
At Farzi Darzi, we understand that circumstances may arise that require you to cancel your order. Please review our cancellation policy below to understand our guidelines and procedures.
Order Cancellation Period
Customers have a window of 24 hours from the time of order placement to request a cancellation. If you wish to cancel your order, please contact our customer support team as soon as possible within this timeframe.
How to Request a Cancellation
To request an order cancellation, please reach out to our customer support team at support@farzidarzi.com or +91-8393011022. Provide your order number and the reason for cancellation in your communication.
Cancellation Eligibility
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Orders in Processing: If your order is already in processing or not shipped yet, it may be eligible for cancellation. Shipped order not eligible for cancellation in such cases, please refer to our Return and Refund Policy for further assistance.
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Customized or Personalized Items: Orders for customized or personalized items may not be eligible for cancellation once the production process has begun.
Refund for Canceled Orders
If your order is eligible for cancellation within the specified timeframe, a full refund will be issued to the original payment source. Please allow 3-5 business days for the refund to reflect in your account, depending on your bank or card issuer's policies.
Confirmation of Cancellation
Once your order cancellation is processed, you will receive a confirmation email. If you do not receive a confirmation within 48 hours of your request, please contact our customer support team for verification.
Changes to Cancellation Policy
Farzi Darzi reserves the right to update or modify this Cancellation Policy at any time without prior notice. Please review this policy periodically for changes.